property management

site management

We provide reliable and comprehensive site and group property management services for holiday homes, second homes, and holiday lets throughout the Seven Bays area of North Cornwall. Whether you manage a collection of holiday properties or run a holiday park or estate, our experienced team offers tailored solutions designed to keep your operations smooth, efficient, and stress-free.

We currently oversee several communal areas in Padstow, carrying out weekly or fortnightly checks as part of our hands-on service. With a strong track record in managing a variety of property types, we handle all aspects of day-to-day operations—including maintenance coordination, tenant and guest relations, and scheduled site inspections. Our services include routine maintenance scheduling, fire safety checks, meter readings, and fast response to any issues or repairs—ensuring each property stays in top condition and guest-ready at all times.

For owners of grouped properties or holiday parks, we offer a centralised management approach that simplifies communication, improves service consistency, and enhances guest satisfaction. We liaise with trusted local contractors, cleaners, and service providers to deliver the same high standard of care across every property.

As a small, family-run business rooted in the Seven Bays community, we take pride in offering a responsive, personal service. Our deep local knowledge and close proximity mean we’re always nearby—ready to act quickly when needed. Whether you own a single holiday let or a portfolio of properties, choose our site and group property management services for peace of mind, professional support, and a seamless experience for both you and your guests.

keyholding

Being away from your holiday home can be stressful—especially when it's being let to guests. Having a reliable, local contact you trust makes all the difference.

Our Call-Out and Keyholding service is designed to give you peace of mind while your property is in use. We operate a dedicated 24-hour phone line, so if an issue arises, help is always just a call away.

Typical call-outs include minor but urgent problems such as:

Malfunctioning TVs or appliances | Blown fuses or heating failures | Broken fixtures (e.g. toilet seats) | Loss of hot water or operational issues with equipment

Phone support is included in the service, and any necessary on-site visits are charged separately.

For more serious issues—like plumbing or electrical problems—we’ll first contact you to discuss the situation. Once you approve a course of action, we’ll ensure the right professional has access to the property and oversee any urgent repairs to keep your home safe, functional, and guest-ready.

As part of this service, we also securely hold a key to your property at our Head Office in a locked key safe. This provides a safety net if:

Guests misplace or forget to return the key | Housekeepers are unable to access the property | A tradesperson needs entry while guests are out

In cases of accidental lockouts or overlapping bookings, we can quickly provide access without disrupting your guests’ stay. Combined with our call-out service, keyholding becomes an essential layer of protection—ensuring your property remains accessible, secure, and professionally managed at all times.

caretaking services

Owning a second home or holiday let in Cornwall is a joy—but keeping it secure and well-maintained when you're not around can be challenging. That’s where Padstow Property Maintenance steps in. Our Property Caretaking Service is designed to give homeowners complete peace of mind. Whether your property is empty for weeks or booked solid throughout the season, we provide reliable, local oversight to ensure everything stays in perfect order.

We carry out regular property checks tailored to your needs, keeping an eye out for signs of damage, damp, storm impact, or general wear and tear. From airing the home and flushing through water systems to checking alarms, windows, and doors, we make sure your property is always safe, secure, and ready for your return—or your next guests.

Should we spot any issues, you’ll be notified immediately, and we can arrange repairs or coordinate with trusted local trades on your behalf. We’re also available for emergency call-outs, guest access issues, or last-minute preparations. As a trusted local business rooted in the Seven Bays area, we combine hands-on reliability with the personal service only a small, dedicated team can offer. Whether you live miles away or simply want a trusted pair of eyes on your property, our caretaking service is here to help you protect your investment and enjoy worry-free ownership.

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